Guidance on the Coronavirus (COVID-19)



My face to face counselling service is currently closed.

I am able to offer remote appointments via Skype/Zoom and telephone.

I will continue to monitor the guidance around the current COVID-19 pandemic and aim to re-open to face-to-face appointments as soon as it is considered safe to do so.

In the meantime, please keep yourselves and your loved ones safe. Stay at home. Find reasons to smile and to laugh. Do something kind for yourself every day.

For more information, please visit Coronavirus (COVID-19): what you need to do and Coronavirus disease (COVID-19) advice for the public. Book a remote appointment

Do you need to feel listened to?

My name is Kate Telford and I am a qualified and experienced counsellor based in Colwyn Bay, North Wales at North Wales Counselling Service. I have worked in the mental health sector for the last nine years, working with adults, children, and young people. I have worked in voluntary and statutory sectors, as well as in schools, the community, clients' own homes and online. I have experience working with a broad range of issues, including

  • Depression and anxiety
  • Bereavement and loss
  • Trauma
  • Sexual abuse
  • Domestic abuse
  • Gender identity and sexuality
  • Substance and alcohol misuse

My therapeutic approach is largely humanistic and person-centred, however I am able to integrate other approaches into my work, including CBT, solution-focused and expressive/art therapy. How I work is entirely dependent on the needs of the client I am working with.

I am a registered member of the BACP (British Association for Counselling and Psychotherapy), which means that I work in accordance with their ethical guidelines.

I am also trained to offer supervision to other counsellors; for more information about this please see my services page.

I am based in Colwyn Bay, North Wales within a clinic in the town centre at North Wales Counselling Service, so I am easy to get to by car or public transport. If you prefer, I can see you at home, and I also offer appointments over Skype - so we can work together no matter the distance between us.

If you are seeking counselling for a child or young person, please contact me for an informal discussion.

Contact me Book an appointment Book a remote appointment
"The good life is a process, not a state of being. It is a direction, not a destination"
- Carl Rogers